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Tent Warranty

warranty

Warranty / Sales Agreement

 

 

New tents are warranted against manufacturing defects. This tent warranty is for 12 months. Defects are limited to any defect which is a result of the manufacturing process. This tent warranty does not imply, or express coverage for any damage done to tents as a result of normal wear, and tear, or storm damage. Excluded as well, are holes including “pin” holes, punctures or other damages which can be caused during the normal installation of a tent, whenever proper procedures are not followed. WARNING: Vinyl tent fabric has a type of plastic surface that can be scraped off by rough surfaces such as a concrete pad, rocks, asphalt, and other hard surfaces. Avoid pinching or dragging across rough surfaces. This could cause the outer membrane to come off allowing light to come through. It does not mean there is a hole. Additionally, and specifically, rope burns caused by pulling the center pole rope out from under the tent while the tent is still rolled up in a roll will not be covered under this warranty. For further details on the issue of proper installation procedures, please review the instructional document that is sent with your tent. Warranty is for materials only, and we will fix or replace the defective part after our inspection of the product. Warranty does not include external labor. NOTE: CLEAR type material does not have a warranty.

 

Used / Refurbished Tents

Tents that were manufactured less than 1 year will have a 3 month tent warranty against manufacturing defects only. Tents older than 1 year are as is, where is, with all faults. Payable in full before shipping. All sales final. No Refunds. Used / Refurbished tents will have some pinholes, patches, & repairs.

Sidewalls are warranted against defects upon 14 days of receiving. Please inspect thoroughly. They are NOT warranted against windwip, sustained or wind gusts, or cracking due to cold temperatures. In strong winds, sidewalls should be taken down.

Return Policy

All purchases are final. All Seasons does not have a buy back or refund program. Exchanges can only be made in the event of factory defect or damage occurring during shipping. If any part of your tent is defective or damaged during shipping, the item will need to be shipped back to All Seasons and the item will be replaced, or repaired, and returned back to you. Any shipment returned to All Seasons for reasons other than replacement, or repair will be refused. Returns for repair or replacement must be shipped back to All Seasons with 5 days of the date of original delivery.

Custom Order Policy

All Seasons is happy to do custom orders for its customers. A Custom Order is defined as any size not listed on our web site, or any color combination which requires us to special order materials. Custom orders must be paid for in advance prior to any purchase of materials needed for said custom order. All purchases are final on custom orders and no refunds will be given on any custom order. The Cancellation Policy does not pertain to or apply to custom orders.

Cancellation Policy

All purchases which are canceled prior to being shipped will incur a re-stocking fee. The restocking fee is 25% of the purchase price if cancelled before 30 days. Less than 30 days, then it is a 50% restocking fee.

Required Permits

All Seasons has no knowledge of applicable city or county building or tent permits in your area. It is the buyers sole responsibility to investigate applicable permit requirements in their area prior to purchasing their tent.

Shipping Liability

Once a shipment has been picked up by the freight carrier, All Seasons has no control over the timely delivery of the shipment, or damages which may occur. All Seasons cannot guarantee that a shipment will be delivered on time as promised by the freight carrier. If your shipment is damaged, please do not sign the shipping papers as being “received in good order”. Make a note of the damage on the bill of lading which the truck driver asks you to sign. Also have the driver sign the bill of lading and acknowledge the damage. This will assist you when you file your claim for damage. We will do all we can to assist you if your shipment is damaged. However, if you do not make a note of the damage on the bill of lading, it is very difficult to file a claim for damages. You must notify All Seasons with in 7 days of the damage.

All Seasons has several processing procedures to make sure your shipment is sent complete. If you feel something has not been delivered on your order, you must notify All Seasons with in 7 days. All Seasons cannot be held liable for missing equipment past the 7 day period.

Leakage

All Seasons tents are as water tight as they can possibly be made. However, a tent by nature does allow some leakage. The side walls are removable by design. This tends to allow water to enter where the walls are connected to tent during windy conditions. Also, sectional, or expandable type tents are designed with a lace line which connects the sections together. The lace line is covered by a weather flap, which helps to minimize leakage. However, some leakage can and will occur directly underneath the lace lines.

Payment

A 25 % non refundable deposit is due at the time that the order is placed (unless with preapproved credit). A higher deposit maybe required for specialty items. Once we receive the deposit, then the order will be changed from a quote status into a Sale. At this time we can schedule your tent for production & give a shipping time frame. Payment must be paid in full and certified  at least 48 hours before order is shipped, unless it is preapproved  or your order will be delayed. Net 30 past due invoices will be subject to collection costs, including, but not limited to, attorney’s fees and court costs. Interest at one and one-half percent (1.5%) per month will be added on past due accounts.

Terms of Sale – MUST READ – DISCLAIMERS, WAIVERS AND INDEMNITY

This sale is governed by laws of Kansas, entered into in Kansas, and suit must be brought in Kansas City, Wyandotte  County, Kansas unless Seller chooses otherwise.

This tent product(s) is not intended to be used as a shelter from severe weather. All Seasons assumes no liability for such use. An evacuation plan for the area covered within this tented space is imperative and shall be thoroughly posted for all users and potential occupants of the tent. Severe weather including storm systems, moderate to severe wind, heavy rains, snow, or any condition that raises any doubt to the structural integrity of the tent are immediate signs that an evacuation is necessary. Severe bodily injury and/or death can occur.

It is important for you to establish a Tent Safety & Evacuation Plan.

All Seasons shall be indemnified and held harmless from any such use, loss or injury resulting from its use.

By you, the ‘Buyer’, purchasing on the ‘Item’ being offered (‘Item’ includes the product, plus any accessories or ancillary products purchased from the person or company shown in this site listing as the selling party, which we call herein the ‘Seller’), no matter where the sale is completed, constitutes acceptance of the following: Buyer accepts Item in its current ‘AS IS’ condition for used. Buyer agrees that they have read and agree to be bound by all Terms and Conditions within this section. Buyer has had the opportunity to contact Seller, to ask any questions regarding this Item prior to purchase. Buyer waives all liability of Seller, except liability arising from Seller’s own negligence or misconduct, and claims against Seller, except claims arising from Seller’s own negligence or misconduct, for damages, losses, costs, injuries, penalties, expenses, attorney’s fees and liabilities of whatever nature, whether in tort, contract, warranty or strict liability, including without limitation those resulting from injuries or deaths of persons and damages to property resulting from, or arising out of or in connection with the use, condition, transportation, service, possession, rental or sale of this Item, loss or liability resulting from negligence other than Seller, breach of warranty, parts, labor, delay or business interruption by Buyer or third parties, delivery delays, work stoppages, failure to warn, operational deficiencies or failures, breakdowns, strikes, acts of God, or other cause (whether such causes are avoidable or not) caused in whole or in part, directly or indirectly by Buyer, manufacturer, third parties, or their respective employees, representatives, or agents (collectively, “specified claims”). Under no circumstances is Seller responsible for special, indirect, incidental or consequential damages, even if Buyer has been advised of their possible existence. Buyer agrees to indemnify, defend and hold Seller harmless from and against any and all specified claims. SELLER HEREBY DISCLAIMS, AND BUYER HEREBY WAIVES, TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL WARRANTIES, EXPRESS AND IMPLIED, WITH RESPECT TO THIS ITEM, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR THAT THE ITEM IS FREE FROM VISIBLE OR LATENT DEFECTS. Seller reserves the right to refuse sale to anyone not in compliance with this site’s rules or Seller’s Terms and Conditions. All Items will arrive in working condition.

All Seasons cannot be responsible for any customer equipment left at our facility for longer that 30 days.

The above terms, conditions, specification and prices are accepted and you have read the IFAI staking practices at http://tents4sale.com/staking-basics

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